We offer flexible and responsive shipping policies to our valued customer, our policies are tailor made for the relations to our fashion wear product, and we provide comfortable & strong enough packaging to provide our product in fresh and undamaged conditions to our valued customers.

 Order Processing

·         Orders are typically processed within 3-12 business days.

·         Orders placed on weekends or holidays may be processed on the next business day.

Shipping Methods

We offer a variety of shipping methods to cater to your needs:

·         Standard Shipping:

·         Affordable shipping option.

·         Estimated delivery time: 3-12 business days.

Return Shipping

For return shipping customer has to bear the cost of shipment, please contact our support team before dispatch because we might use our different facilities for exchange or return based on your locations, so you must follow the instructions provided by our support team

Replacement Shipping

Customer has to ship the product in original packaging with all tags attached and in unused and washed or damaged condition to our technical team specified address within 18, hand customer has to bear the shipping cost.

Refund Shipping

Customer has to bear the cost for shipping the goods to our facilities locations provided by our support team in unused and genie condition without using or damaging,

Shipping Costs

We offer free delivery for the shipping to all orders, or in case of return and exchange customer has to bear shipping cost and shipping costs are calculated based on the weight of your order and your shipping address.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.  

International Shipping

We currently ship to US, UK, Australia and other European countries. International shipping rates and delivery times may vary. 

Shipping Address

Please ensure that your shipping address is accurate and complete. We are unable to change shipping addresses once an order has been processed.

Shipping Delays

While we strive to deliver your order on time, unforeseen circumstances may cause shipping delays. We apologize for any inconvenience this may cause.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please raise the case with the shipping carrier and contact our customer support team immediately. We will work assist you throughout the period until we resolve the issue.  

Shipping Restrictions

We have the right to reject or cancel any order at any point in time, for any reason, and we have right to change the policy without notifying.

For any further questions or concerns, please contact our customer support team at business@eonzic.com